Order Status

Order Dispatch

Our orders are dispatched from Sydney within 1-3 business days.

Please allow extra days for your orders to be processed during peak seasons.

Each order number is sent separately, we are unable to combine multiple order numbers to ship together.

Order Cancellations

No cancellation after purchased made. We kindly ask you to consider carefully before committing to a purchase.

Order Amendments

Customer can make changes to your order if it still remains with us and while stock lasts.

Please email us immediately to info@ellieellie.com.au with subject: Order Amendment, Order number#

Once your order has been dispatched, we're unable to accommodate ANY MODIFICATIONS.